Papa Murphy’s pizza wins national award for franchisee satisfaction

Papa Murphy’s has won this year’s franchisee satisfaction award, an annual award given to franchise companies with the highest franchisee satisfaction rankings.

Michelle Rowan, President at Franchise Business Review said: “Papa Murphy’s was rated a top franchise in both our annual food industry study and in our new research on multi-unit franchises. These are two hot segments, and they are particularly competitive, so it’s very impressive to see Papa Murphy’s on both.”

More than 50 per cent of Papa Murphy’s franchisees took part and answered questions about training and support, system communication, franchisor/franchisee relations, financial opportunity, business lifestyle and overall satisfaction with their business.

Papa Murphy’s Chief Executive Officer Ken Calwell commented on the survey: “Our franchisees happiness comes from serving the millions of customers that rely on Papa Murphy’s to bring their family together around an affordable, great tasting dinner. Our franchise owners are passionate about creating food people love that's fresh and high quality. I’m proud to serve with such a hard working, determined group.”

Franchise Business Review surveyed more than 100,000 franchisees from more than 700 of the leading franchise brands over the last eight years.